Why an Interview,,,

Over the years we have been able to meet and talk with some very interesting people. They have shared with us their knowledge and have provided us with a great deal of insight as to how and why festivals and events work and why they are so important to our communities and to the Province of Ontario. With this in mind, we decided that we wanted you to meet and hear from some of the wonderful people who work so hard to provide us all with such wonderful Ontario Festivals and Events! We are pleased and proud to present "THE INSIDE SCOOP"!

Tuesday, February 28, 2012

Joan Balinson & John Terence, Canadian International Military Tattoo & Festival

Interview with Ms. Joan Balinson, Executive Director &
Mr. John Terence, Producer
Canadian International Military Tattoo & Festival

Volunteer's for Success ...

For many festivals and events, it is critical to have volunteers! As part of my conversation about the Canadian International Military Tattoo & Festival, I continue with my interview with Ms. Balinson and Mr. Terence. A lot rides on the tasks taken during a performance by the team and volunteers. Mr. Terence tells us he …“encourages his volunteers and team to use their initiative. He shows them how to and when to use their initiative. He gives them the freedom to make decisions themselves, but, he does encourage them to call for assistance to be guided by him”. Once John “gives them the answers and directions, he trusts them to do it!” He states that he “deplores micro-management”. He feels “that by micro-managing people all you are doing is demonstrating to them that you do not trust them. Again, he encourages initiative! If you see a situation that needs to be addressed you do it!” Sometimes mistakes do occur. John feels “it is important (stating several times during our interview) “that “it is important to always end a discussion on a positive note”. A situation/person may need to be addressed for their error, but, John feels “it is critical to always offer a solution! Part of his leadership and in getting others to take leadership depends on this important step in managing Volunteers! Mr. Terence says “it is important to give your volunteers/team instructions and the tools, whether it is psychical tools or words or pictures and diagrams. John relies heavily on diagrams coordinates during a performance. It is also important to let them do their job, then it is equally important for them report back to you”!
Next week we will discuss "Volunteer Appreciation" ... a subject I feel is of upmost importance for Festivals and Events!
(To Be Continued)

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