Why do washroom facilities for a lot of
festivals and events seem to be an afterthought? It is very disappointing to
find poorly placed and badly maintained and equipped facilities! It is almost
as though event organizers are embarrassed that they have to provide washroom
facilities! They place them in out of the way locations, not taking into
consideration those who need them the most. It’s like they don’t want the
washroom facilities to interfere with the rest of the festival!
I have been told that Disney Parks place
a great deal of attention to their facilities. Only senior trained staff is
allowed to maintain their facilities. They realize that clean washroom well
stocked washroom facilities reflect their entire operation! So, if it such a
high priority to Disney, why isn’t it important to most Ontario festival and event organizers? This
is such an easy way to win the hearts and loyalty of the patrons!
The following is a list of my top washroom
facilities “pet peeves”:
- Poorly located
facilities, especially for visitors who need to use the facilities
frequently
- Too few washrooms for
the size of the event
- Lack of or no disabled
facilities
- Unclean and poorly
maintained facilities
- No wash-up stations
- Poorly stocked facilities (toilet paper, water, towels, soap, etc.)
Organizers
should make sure they inspect the washroom facilities that they are renting to
ensure that they are good quality and reflect the quality of the event. They
should also insist on frequent clean out, even if it costs a little more.
Finally organizers should ask for references and check them out. Remember these
washroom facilities are an intricate part of your festivals reputation.
Having washroom high on your priority
list will pay big dividends. If it works for Disney, it will work for you. Your
visitors will appreciate your efforts!
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