A
few years we visited a festival that was held within a large well known attraction.
The attraction, itself was great, but the festival it was trying hold, fell
well short of expectations.
Gary
and I thought, given the prestige and type of attraction, that the festival
would be fun and interesting. Unfortunately it was far from it. After entering
the attractions grounds, we started to look to see where the festival portion
was being held. As we passed through the gates, there was a large festival sign
greeting us. However, there were no directional signs to tell us which way to
go. After looking around for a short time, we asked a passing by volunteer
where the festival was being held. He pointed to a foot path and said “just follow the path and you will come to
it”. What he failed to point out was that there were several paths that
split off from the path he pointed to. After several attempts to find the
festival area, we came across it by chance. We had passed it once before, but
there were no signs and the “festival” grounds were very small,
with little apparent activity. It was no wonder that we had missed it the first
time past. The “festival” volunteers were trying hard to make the most of the
event, but there were too few activities to make it interesting. While we were
there, very few people came to the site. I believe that if an attraction is
going to hold a festival or event within its grounds, it should put its best “foot”
forward. Unfortunately, that is not what happened here.
Festivals
and events will bring people to an attraction. If the event is interesting and
well run they will come back and bring their friends. However, the converse is
true. If the festival or event is uninteresting and poorly run, people will
stop coming to the attraction and will tell their friends about their
experience. If an attraction is going to hold separate events, they must treat
them as a “total attraction experience” not just as an “afterthought”!
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