Why an Interview,,,

Over the years we have been able to meet and talk with some very interesting people. They have shared with us their knowledge and have provided us with a great deal of insight as to how and why festivals and events work and why they are so important to our communities and to the Province of Ontario. With this in mind, we decided that we wanted you to meet and hear from some of the wonderful people who work so hard to provide us all with such wonderful Ontario Festivals and Events! We are pleased and proud to present "THE INSIDE SCOOP"!

Thursday, March 5, 2020

Contingency Planning... Part 1

Some time ago, we visited an event that was scheduled to have its activities take place inside and outside. When we arrived, it was raining quite heavily, plus it was cold! A bad combination for a spring festival! When we got there, I checked with the festival information desk to obtain an event schedule. One of the staff explained the schedule and outlined the changes being made due to the poor weather (rain/cold). Everything seemed organized with an adequate contingency plan. 

Unfortunately, the execution of the plans was poor! Staff were walking about, confused as to where and when activities were taking place. There was one event that we particularly wanted to see, so we asked one of the staff members the time of the next performance. She told us 1:30 PM. When we came back at 1:15 PM to see the show, there was no line up, so we asked a different attendant the time of the show. He told us 2:45 PM! This was disappointing, not only because we were given incorrect information, but the time was in direct conflict with the main attraction which was to start at 3:00 PM. We decided to miss the 2:45 PM performance. 

To be continued in Part 2...

No comments:

Post a Comment